Privacy Policy
How we protect and use your data
Rafters Privacy Policy
Last updated: May 2025
1. Introduction
At Rafters, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our Service to you:
2.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
2.2 Usage Data
We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2.3 Location Data
We may use and store information about your location if you give us permission to do so. We use this data to provide features of our Service and to improve and customize our Service. You can enable or disable location services when you use our Service at any time through your device settings.
2.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. Advertising and Third-Party Partners
Rafters uses Google AdSense and other third-party advertising partners to display advertisements on our Service. These partners may use cookies, web beacons, and similar technologies to collect information about your use of our Service and other websites to provide you with relevant advertising.
3.1 Google AdSense
Google and its advertising partners may use cookies and similar technologies to:
- Serve personalized advertisements based on your interests and previous visits to our Service and other websites
- Measure ad performance and engagement
- Collect data about your visits to this and other websites to provide relevant advertising
- Understand how you interact with advertisements
Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other sites on the Internet. These cookies allow Google and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
3.2 Your Advertising Choices
You have choices regarding personalized advertising. You can opt out of personalized advertising by visiting:
- Google Ads Settings: https://adssettings.google.com
- Network Advertising Initiative: http://www.networkadvertising.org/choices/
- Digital Advertising Alliance: http://www.aboutads.info/choices/
Please note that opting out of personalized advertising does not mean you will no longer see ads. You will still see generic advertisements that are not based on your interests.
3.3 Data Sharing with Advertising Partners
We share data with Google and other advertising partners as necessary to deliver ads. This may include your IP address, device information, browser type, and browsing behavior on our Service. For more information about how Google uses data when you use our Service, visit: https://policies.google.com/technologies/partner-sites
4. How We Use Your Information
Rafters uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events
5. Data Sharing and Disclosure
We may disclose your Personal Data in the following situations:
- To Service Providers: We may share your information with third-party service providers to perform tasks on our behalf.
- For Business Transfers: We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where required to do so by law or subpoena.
6. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information when you use our Service.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access, update, or delete the information we have on you
- The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction - the right to request that we restrict the processing of your personal information
- The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
- The right to withdraw consent at any time where we relied on your consent to process your personal information
If you would like to exercise any of these rights, please contact us using the information provided below.
8. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. This section describes your CCPA rights and how to exercise them.
8.1 Your Rights
California residents have the right to:
- Know: Request information about the categories and specific pieces of personal information we have collected about you, including the sources from which we collected it, the purposes for collection, and the categories of third parties with whom we share it.
- Delete: Request deletion of your personal information that we have collected, subject to certain exceptions.
- Opt-Out of Sale: We do not sell your personal information to third parties. If our practices change, we will update this Privacy Policy and provide you with the ability to opt-out.
- Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights.
8.2 How to Exercise Your Rights
To exercise your CCPA rights, please contact us at info@raftershq.com. We will verify your identity before processing your request. We may ask you to provide certain information to verify your identity, such as your email address or account information.
We will respond to verifiable requests within 45 days of receipt. If we need more time (up to 90 days total), we will inform you of the reason and extension period in writing.
8.3 Information We Collect
In the preceding 12 months, we have collected the following categories of personal information:
- Identifiers (name, email address, IP address)
- Internet or network activity (browsing history, interactions with our Service)
- Geolocation data (with your permission)
- Inferences drawn from the above to create a profile about preferences and behavior
We collect this information for the business purposes described in Section 4 of this Privacy Policy, and we share it with service providers and advertising partners as described in Section 5.
9. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
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